Extended Stay America Suites - Dallas - Greenville Avenue

Exceptional

Passable

Never Again

Liked: The location was convenient for stores.
Disliked: Everything about it was nasty. From people hanging outside and around the front desk area. Dogs everywhere. The entire hotel stink and was dirty. Trash in the hallways… throw up in the stairwell ..The room wasn’t cleaned good at all looked as if they just changed the bed top sheet and that’s all. The tub was super stained and cracked …It had visible dirt/dust on the walls/ floors. Roaches everywhere… Fleas in the carpet .. They didn’t have kitchen utensils nor towels. They’ll overcharge your card and leave you to deal with it. The tv signal don’t work on rainy days. They won’t give you a refund for their filth or you being uncomfortable. They didn’t know where the luggage rack was and didn’t care to find it.

Exceptional

Liked: Everything about the hotel was outstanding
Disliked: I didn't like the environment it was

Bad

Good

Bad

Very poor

Liked: Place was clean
Disliked: Roach problem in the building and the breakfast was not on point all you get is coffee and muffins I was expecting eggs bacon etc won't be staying there again as I was checking in I saw a young man fighting a woman outside the building very unacceptable

Poor