Extended Stay America Suites - Dallas - Frankford Road Guest Reviews
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15.9 miles from Dallas centre |
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Ambrea Sun, 24 March 2024
Hot and over priced.
Liked: Other than they do not have an incidental fee.
Disliked: They are under construction so I’m hoping that was the issue. The air didn’t work and they did not offer a price reduction. No early check in. Tim was plain and dirty.
Mazonna Mon, 18 March 2024
Horrible
Liked: When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Disliked: When I arrived the hotel was closed due to renovations. I did not receive not one notice from booking.com or extended stay regarding this matter. I spoke with an hotel employee who's demeanor was pleasant, however could not provide me with alternative accommodations at another location. My main issue is that booking.com's follow up is piss poor because, being that they are the hotel brokerage, they should have know this. More over than this, I tried to submit for a cancellation online an was unsuccessful due to technical difficulties with the website. Last but not least, I am still experiencing attempts for cancellation payments to my listed payment method.
Daryl Tue, 12 March 2024
Very good
Vanessa Thu, 29 February 2024
Exceptional
Vanessa Sat, 24 February 2024
Very good
Juan Fri, 23 February 2024
Disappointing
Disliked: There is no hot water in the hotel,so you cannot take a shower;The room does not basic tools such as a kettle and water cup
Top Sat, 10 February 2024
Poor
Top Sat, 10 February 2024
The bed is hard and...
Liked: The Hotel staff
Disliked: The air has been out every since January and now they trying to charge a deposit which they ain’t been charging
Iyron Thu, 1 February 2024
The worst hotel I’ve ever...
Liked: Absolutely nothing and you should be ashamed to rent these rooms out under your name.
Disliked: The pool was fillled with moss. Looked like a swamp. The A/C didn’t work, the heat didn’t work. The shower had mold around the tub. The shower curtain was filthy. The floor felt like it was caving in
Jeremy Fri, 26 January 2024
Poor
Liked: Nice clean and spacious
Disliked: No heat would be nice to have have to pay more for better wifi