Extended Stay America Suites - Cleveland - Great Northern Mall Guest Reviews
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1.0 miles from North Olmsted centre |
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Kat Thu, 2 May 2024
Poor
Liked: Location
Disliked: Bed was awful.
Verified Hotel Guest Wed, 24 April 2024
Liked: The staff were very welcoming like they have known you for years.
Disliked: N/a
Verified Hotel Guest Tue, 23 April 2024
Liked: Nothing they told me my room was taken at 4pm and couldnt accommodate us terrible service period.
Disliked: Everything its unprofessional
Joslyn Mon, 22 April 2024
Exceptional
Liked: I love the room set up
Disliked: The breakfast wasn’t really a breakfast. It was just coffee, tea and oatmeal
Ann Tue, 16 April 2024
Liked: Nothing
Disliked: When I got there the room wasn't clean they were still working on cleaning the room the floor was really sticky I do not have a clue what she mopped the floor with the furniture in the room was dirty it really just need cleaning thank you
Jake Tue, 16 April 2024
Disliked: There was too much negative feedback for me to fit into this paragraph. I will never stay at this hotel again. Staff very unprofessional. Place was a trash hole
Verified Hotel Guest Mon, 15 April 2024
Liked: Room was large. Free, ample parking.
Disliked: Room smelled bad. Floors were not swept. Stains on the carpet. Staff was rarely at the front desk. Although grab-and-go breakfast was included, staff was reluctant to give food for all people staying in the room. Broken furniture and dishwasher. Slow wifi
Jemauree Mon, 15 April 2024
Bad
Liked: Location
Disliked: Carpet smelled like piss, microwave was dirty, sheets dirty, don’t seem like house keepers cleaned the room… there were left over drinks and socks from previous stayers
Adri Fri, 12 April 2024
Passable
Barbara Tue, 9 April 2024
Liked: Quiet. Good location
Disliked: Old furniture, scratched. So called breakfast was a muffin if they didnt run out before you got there- usually ran out. Vending machines were empty . Exercise equipment broken. Had to wait a whole day to get dishes. Was told they wer being washed.