Extended Stay America Suites - Cleveland - Brooklyn Guest Reviews
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Write a review
Deborah, Bucyrus, visiting Rocket Arena Mon, 18 November 2024
Great value for the money.
Liked: Great location.
Disliked: Mattress was NOT up to par!
Anita R, Florence, visiting Cleveland Agora
The pillows smelled like they had been used extensively without putting out new ones.
Disliked: The bathroom was cold as ice; one of the windows was stuck open. Will not stay at that chain of hotels again.
Gowthami Fri, 15 August 2025
Exceptional
Amanda Wed, 13 August 2025
Exceptional
Liked: They upgraded our room for free. Workers there were very polite and helpful! Fully booked hotel. Has tgifridays and a local pub in the parking lot. Starbucks just a few steps away! Loved the location!
Gowthami Tue, 12 August 2025
Very good
Bianca Tue, 12 August 2025
Pleasant
Liked: location was great! near alot of stores and places to eat and close to the highway.
Disliked: the towels were dirty, there was a roach in my room and the key card stopped working the first night.
Heather Mon, 11 August 2025
Well I hated the experience...
Liked: Nothing they were rude as hell
Disliked: That they refused me due to no housekeeping even though I reserved this 3 weeks in advanced. Idk why NO ONE was available and they just didn’t care that they refused me not knowing if that meant I had to sleep in my car with my family or not
Scott Wed, 6 August 2025
Very good
Will Tue, 5 August 2025
Diversity Equity Inclusion hotel.
Liked: The location is good.
Disliked: Bad check in procedure took 3 attempts at unlocking my room. Had to keep coming back to the front desk and waiting in line again. Cleaning lady opened my door at 8am without a knock or announcing themselves. Luckily I had the door latched. The hotel itself is fine it's the staff that make this place bad.
Janet Sun, 3 August 2025
Peaceful nights sleep with a...
Liked: Location, very little noise heard from the hallway or other rooms. Pillows were just right,
Disliked: Breakfast lacked fresh fruit for those of us who don't eat breakfast bars or instant oatmeal.
Tarnisha Sat, 2 August 2025
Exceptional
Anonymous Mon, 28 July 2025
Staff was nice room was...
Liked: Good
Disliked: The bed was coverd in plastic sheet would not stay the plastic made the bed very jard to sleep in