Extended Stay America Suites - Cleveland - Brooklyn Guest Reviews
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2.5 miles from Brooklyn centre |
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Anita R, Florence, visiting Cleveland Agora Tue, 6 January 2015
The pillows smelled like they had been used extensively without putting out new ones.
Disliked: The bathroom was cold as ice; one of the windows was stuck open. Will not stay at that chain of hotels again.
Peggi Fri, 26 April 2024
Superb
Porshea Thu, 25 April 2024
Bad
Disliked: The employee where unprofessional didn’t want to do their job , I booked for 1 night then tried to book again after I checked out and no one was trying to help they kept trying to over charge me and make me pay twice they told me I couldn’t book again because I got period blood on the bed which I couldn’t control they where rude employees where discussing my business I heard them through the hallway I wanted a complete refund and it wouldn’t be given to me I reached out to corporate
Forrest Thu, 18 April 2024
Horrible stay
Liked: Absolutely nothing horrible I emailed yall and I haven't gotten an email back...I'm waiting to be contacted asap
Disliked: Everything
Carly Mon, 15 April 2024
Disappointing
Liked: It was close to the destination
Disliked: It w
Kelly Sun, 14 April 2024
Experience eclipsed by inadequate facilities
Liked: The hotel is handicapped friendly. There were available handicapped parking spaces throughout our stay. Some staff were friendly.
Disliked: The hotel, contrary to their brand, is not a suite. It's just a room. You can't do more than really basic cooking. Kitchenette wasn't set up. Had to ask for knives, and didn't get a sharp knife, so I had to slice a tomato with a cutlery knife. Smelled a bit.
Renee Fri, 12 April 2024
It was an okay hotel...
Liked: The room was ok. It was conveniently off the highway
Disliked: I had a reserved room for three months. When we got there they gave us a room because someone cancelled right before we arrived otherwise we wouldn’t have a room. The room smelled like smoke. Horrible. The door to get it the hotel from the back packing lot was broken.
Ernest Thu, 4 April 2024
Very good
Veronica Tue, 2 April 2024
Very good
Liked: My check-in was wonderful, and the receptionist was Excellent. She went above and beyond ( which was most helpful) concerning my child.
Disliked: N/A
Tae Mon, 1 April 2024
Pleasant
Katie Sun, 31 March 2024
Exceptional