Extended Stay America Suites - Cleveland - Brooklyn Guest Reviews
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Deborah, Bucyrus, visiting Rocket Arena Mon, 18 November 2024
Great value for the money.
Liked: Great location.
Disliked: Mattress was NOT up to par!
Anita R, Florence, visiting Cleveland Agora
The pillows smelled like they had been used extensively without putting out new ones.
Disliked: The bathroom was cold as ice; one of the windows was stuck open. Will not stay at that chain of hotels again.
Igor Sat, 7 June 2025
Superb
Demetre Tue, 27 May 2025
Bowling Tournament
Liked: Location
Disliked: Our room wasn’t the cleanest and appeared to have a lot of hair on the bedding luckily I brought my own. The towel service was never available and seemed a little outdated. There were a lot of people just hanging around didn’t seem the safest.
Anonymous Tue, 20 May 2025
Very good
Liked: I like the size and comfort of the room
Disliked: The dishes and tv remote should be in the room
David Mon, 12 May 2025
For Cleveland, it's pretty good.
Liked: This hotel is just fine. It felt clean, modern and relatively safe.
Disliked: The kitchenette seems like a big plus, but I think it attracts a more transient clientel. There's no escaping the drug epidemic in middle America and there were signs of it here in the lobby as we checked in. An incredibly emaciated couple were giving the reception a hard time. Not the hotels fault, but there ya go.
Lisa Fri, 2 May 2025
Very good
Liked: Staff was very friendly!!
Disliked: A bit outdated
Richard Thu, 1 May 2025
Exceptional
Marie Tue, 29 April 2025
Very good
Liked: Comfortable room
Disliked: Poor breakfastDouble booked room, other guest at door
Benson Mon, 28 April 2025
Poor
Liked: Staff was friendly and nice.
Disliked: Towels were unclean, floor was always sticky and felt uncomfortable to walk on without shoes. Bathtub was not clean
Sandy Tue, 22 April 2025
Very good
Ronald Mon, 21 April 2025
Frustratingly Dissapointed.
Liked: The rooms were nice
Disliked: The hallways smelled of weed, my toilet was broken, and they didn’t have maintenance on call, and they didn’t communicate with me about if there was a new room available.