Extended Stay America Suites - Cincinnati - Fairfield

Super basic accommodations with few...

Liked: Location is great! Close to food and shopping but off the main road. Didn’t find any bugs in the room. Staff very helpful and pleasant. Hand soap provided, which is something I haven’t gotten at some other extended stays.
Disliked: Didn’t realize there were no elevators until the last minute. Super outdated and worn decor and appliances. Have to ask the front desk for a coffee maker, which is standard in most hotel rooms; must ask for most anything “extra.” Requested plates, cups, and silverware—some of it was dirty upon receipt. Packets of dishwashing liquid were so small—maybe a couple of drops to wash dishes. No conditioner or shower gel, which I prefer over bar soap. Toilet seat was loose. Pull out couch mattress was dirty when pulled out and quite thin.

Quiet, comfortable, and clean place...

Liked: I am a "frequent flyer" at this location. It is a clean and quiet place to stay. Many working folks stay here so the building stays pretty quiet which I appreciate. The staff is pretty constant without high turnover so they are good at what they do and they know the building and details. This is my home away from home.
Disliked: Sometimes there are cleaning details that get missed.

It was nice for the...

Liked: Rooms were comfortable and facility clean
Disliked: No elevator Walls are thin Turned on AC and it smelled like cigarettes Breakfast was very stale

Exceptional

Facilities met our needs; staff...

Liked: Staff was helpful and friendly; esp. Rikki.
Disliked: No real breakfast; no elevator.

Pleasant

Poor

Liked: Nothing really
Disliked: The facility was not handicapped accessible.

Very good

Passable

Disliked: The rooms smelled like cats and cigarettes.The fan in the bathroom did not work and the tv had no volume.