Extended Stay America Suites - Chicago - Woodfield Mall

Very poor

Liked: That it was quiet
Disliked: I didn't like that it says breakfast included and then when you wake up and go get breakfast it was nothing but coffee and granola bars...Everytime we flushed the toilet it would get clogged and would have to plunge it every single time.. I would appreciate any type of money back ... I was very disappointed

Exceptional

Good

Friendly staff at the front...

Liked: Location by Woodfield Mall and expressways
Disliked: I didn’t like the Assistant Manager Aisha swiping my card without me being present for a stay shorter than my original reservation. This put me in a predicament of paying more money over the Easter weekend. Client’s bank cards should never be swiped without the owner’s permission.

Very poor

Superb

Exceptional

Bad

Disliked: they never provided my change when I gave the a 100 dollar bill kept pushing on another shift till this say I still never got my change

Bad

Liked: Worst possible experience from staff n place found cockroaches in the room. So disappointed n disgusted never going back