Extended Stay America Suites - Chicago - Schaumburg - I-90

Decent stay overall, but overpriced...

Liked: I stayed here for one night, and while the cleanliness, bed comfort, TV, and lighting were all good, I did face a few issues worth mentioning.First, there was no complimentary bottled water in the room. Instead, a basic bottle of water was being sold in the vending machine for $3.99, which is quite expensive. Guests generally expect at least one free bottle of water in the room.Second, even though there’s a kitchen provided, there were no plates or basic utensils available. If a kitchen is advertised, guests expect at least minimal cookware and dishes without needing to request them separately.Overall, the room was comfortable, but small things like water and kitchen essentials would make a big difference in improving the guest experience.

As expected for the price...

Liked: Location - it’s close to where I need to be.
Disliked: The bed was not comfortable.

Very good

Poor

Exceptional

Disappointing

Good

Disliked: Not so friendly staff

Exceptional

Liked: Everthig is good!

Exceptional