Extended Stay America Suites - Chicago - Midway

Awful. Would never stay here....

Liked: To be honest, nothing at all!!!
Disliked: It is not clean and or sanitary at all!! The room when we first walked in smelled like vomit and as we were looking for it, we couldn’t find anything, but it seems like it was stuck on the carpet and it gave a horrendous smell. Another thing about the hotel that we did not like is that it does not provide any water. You would have to purchase it yourself through the vending machine. To add on the room is very dark and dull. And as well as I was going to complain to the receptionist over the phone while I’m in my room, it doesn’t even have a book of the number to the front lobby and or receptionist and or any services. It was literally just a phone in our room. The shampoo is literally just a small circle bar and that’s all. There is nothing like body wash. Does that single soap. And lastly, when I was going to ask a question to the receptionist, there was no one at the front desk. Me and my husband were literally looking for someone that works there. As we were waiting for around four minutes we lost Hope and just went out. And another reason to not book this hotel is the card has issues when using them. Me and my husband literally had to replace the card three times in our three night stay in the hotel…. Every time we would go down and tell them that the key isn’t working they would end up giving us a whole new key and this happened three days in a row. What kind of hotel is this place… I’d rather book an any other hotel but this. So ghetto and unsafe. Me and my husband were placed on the third floor and we kept smelling an awful smell in the hallway and elevator. It seems as if they don’t clean. What scared me was that I was looking for cameras in the third floor and noticed there were no cameras. I don’t know if they’re hidden or anything, but I did didn’t see any which scared me and made me feel unsafe, as anyone is willing to come in and or walk into their rooms.