Extended Stay America Suites - Chicago - Midway

decent

Liked: When I got there at 2:55 there was no one there although they had a sign saying they would be right back. So I waited about 10-15 minutes and then asked a housekeeper did she know where the front desk person was and she said she didn't know but she would probably be back soon. At this time the lady for the front desk came out from somewhere and said she would be with me in a minute but it took her another 10 minutes and by then the front desk guy had came in and he was punching in while she was asking him something ignoring the fact that I had been there waiting almost 20 minutes and she then proceeded to leave so I had to wait until he was punched in and then he didn't even say ok I'm ready I literally had to say who is gonna check me in and then he said he would now I had been standing and then sitting while the lady was walking back and forth in the back when she could have checked me in but no I had to wait for him so I got checked in about 3:30 or later. The room was very clean and good however on the 2nd night the fuse blew and I tried to call the front desk but the phone didn't work so I called the 1-800 and they said they couldn't do anything because it was booked by booking.com so I had to put some clothes on and go downstairs to the front desk where the nice gentleman came upstairs to reset the fuse and he showed me what to do if it blows again. With all that being said I will go back there for the convenience, the area, the price and the continental breakfast, the comfortable bed, the clean room and plenty of towels with all the amenities like microwave fridge and iron. Hopeful the next visit will be better Sharon
Disliked: the front desk lady and the whole process weed smell when you walk in the front door and the loud doors slamming.

Passable

Poor

Liked: Location
Disliked: Rundown hotel. Dirty lobby and common areas. Hall carpet smelly, dirty and on desperate need for replacement. Complementary breakfast: a carafe with coffee and a basket with convenience store muffins.

Good, clean for the money...

Liked: Property was very clean and staff was very nice.
Disliked: There was a big music festival in town and they were grossly unprepared because the rooms were not ready till almost an hour later. I had booked two rooms and they separated and turned it into three rooms without ever asking me. It does say breakfast, but it’s really not a meal….kind of like granola bars and snacks only.

Bad

These bitches love Sosa

Liked: Shit was lit asf
Disliked: Wish I could smoke weed in da room ya feel me

Pleasant

Very nice and convenient

Disappointing