Extended Stay America Suites - Chicago - Elmhurst - O Hare

Passable

Passable

Poor

Extended Stay Disappoinment

Liked: I liked the location close to various restaurants.
Disliked: I reserved a queen suite and when I arrived was told they didnt have any more queen suites and that I was upgraded to two queen beds. The beds in the room were NOT Queens but full beds. The ceiling over the shower is falling apart. Did NOT want to risk taking a shower in that. When I came in through the door my shoes were sticking to the ground. When was the last time they mopped.

Lots of pot smokers.

Disliked: I would not call a granola bar breakfast. Worst breakfast ever.

Peaceful and great staff.

Liked: The Front Desk employee, Rawl, is very polite and accommodating. Rooms are clean and halls are quiet.
Disliked: Pots, pans, and cups are only available upon request. Shampoo and conditioner are also up on request.

Very poor

Exceptional

Do not enter u can...

Liked: The staff was super nice and understanding that the owner don’t care if the place
Disliked: The rooms hallways and lobby area smelled like mold and outside like the never cleaned or fixed anything beds are not queens they are full size beds but wanna say there queens there a rip off they should be closed down or chrage 45 dollars a night I don’t know how the are 6.3 stars they should atleast be a 2 star horrible dirty and broken