Extended Stay America Suites - Chicago - Burr Ridge

Pleasant

Liked: Location was great and the staff was friendly and professional.
Disliked: The room was very dated and run down. The beds were full size not queen size. The microwave plate had previous spillage still on it dried up. For the price we could have stayed at a better place.

Exceptional

Pleasant

Very good

Good value for the location

Passable

Very good

Liked: Good and quiet environment, having kitchen equipment in other to cook by myself.
Disliked: The room need to be spider web because in my room I found some webs in the corner room but I forgot to let them know. Also the flushing system is old need to change

Passable

Terrible experience

Liked: Breakfast wasn’t good it was a to go breakfast which wasn't specified on the website
Disliked: They were unprofessional the place wasn’t clean well there were times where they were doing a remodel to certain rooms and open my door in my room without letting me know that they were going to change the bed for a new one and the tv as well . They never came and cleaned my room . They weren’t out front of the desk a lot of the times I would have to call for someone to be there it was a terrible experience