Extended Stay America Suites - Charlotte - Pineville - Park Rd.

Exceptional

Not a suite and below...

Liked: Staff was friendly, but that was the only saving grace.
Disliked: You can't take a small queen room, put some cheap stained up cabinets and a fridge that most landlords wouldn't put in a cheap rental, and call it a suite. The countertop in the bathroom was old and had burn marks on it. The cabinets were streaked where they were halfway wiped at one point, showing that they were dirty even more. The fridge was dented and stained with something rusty looking and was so loud it kept me from going back to sleep when I woke in the middle of the night. Not only was this not a 'suite', but it wasn't even an acceptable room. Judge for yourself - compare below photos to those on the website.

Over was not to happy...

Disliked: When checking in it took almost 30 minutes for us to find someone who was working. The bathroom was dirty. When we checked out we were told by the house keeping we couldn’t use the elevator to take our luggage down cause the maintenance workers was trying to move mattresses up and down.

Good location but room was...

Liked: Bed was comfortable
Disliked: Barking dogs in middle of night. Slamming doors in middle of night. High humidity in the room. My pills in my pill box were wet. We were given a 1st floor room. I was unaware that these rooms were pet friendly. Front desk clerk should have informed me upon check-in.

Exceptional

Good

Liked: Staff was friendly.
Disliked: The bed where hard and the smell like animal

Pleasant

Liked: The shower was nice
Disliked: I sent them a message and they never responded. They have no ice machine

Exceptional

N/a

Liked: N/a
Disliked: N/a