Extended Stay America Suites - Charlotte - Matthews

Exceptional

Bugs in the rooms -...

Liked: Easy check in - bathroom up to date
Disliked: Nothing like the pictures online and very not well kept - Bugs in the room

Exceptional

Disliked: A larger array of breakfast options, I am not sure if the lobby is essentially a good place to serve free breakfast for the entire hotel. Maybe having it in a separate room with more tables and chairs would be more efficient to not pack such a small room.

Exceptional

Good

Disliked: No real breakfast

Bad

Liked: I am still waiting to receive my security deposit back my bank does not hold money and I haven’t received mines back my bank has stated it hasn’t even been credited back by the merchant

Very good

Inexpensive.

Liked: Location
Disliked: Shower caused water to flow on floor and out hallway. The curtain was drawn and tucked in the tub. Mold on top of shower surround

Exceptional