Extended Stay America Suites - Buffalo - Amherst

Good

Staff are nice. Lori Mam...

Liked: Daily Menu of breakfast is same.Need to change in menu on daily basis.Need a one place to sit and enjoy the breakfast as well takeaway.
Disliked: Small cigrates pieces nearby entrance gate.Guest not doing clean of pets pooh nearby entrance gate.Coffee maker and toaster are not available as per number of rooms.I got after 5/6 days toaster. coffee maker did not get it till last day.

Disappointing

Disliked: In one room guests were cooking spicy food with door open. The smell was lingering for a couple of days. Hope mgmt recognises such situations and put some restrictions in place

It would be better if...

Liked: The staff was exceptional.
Disliked: I got a speeding ticket while exiting towards Niagara Falls. Boulevard. Apparently, this is practically inevitable, and it seems like an unnecessary level of enforcement in my opinion, I'm not the only one who shares this sentiment however, it's not that big of a deal in the end. Just an unnecessary expense and inconvenience that seems to occur with higher frequency in this particular area. Seeing as the staff can't pick the hotel up and move it into the town of tawanawda, certainly the blame does not lay on them. Overall, I was very happy with my stay. I will be back.

Nice staff and manager but...

Liked: Nothing, I left immediately after arriving. Took a week of going back and forth with hotel and booking to get my refund. (Not an easy process at all)
Disliked: Not very cleanSketchy peopleNot comfortable Not inviting Room stinks Breakfast is served on a tiny fold out table at the dirty entrance

Passable

This is an expensive piece...

Liked: Location was close to UB campus.
Disliked: This place obviously doesnt enforce quite times kids running around, pleople slamming doora and partying in the parking lot until 4am. Looks like the get gov't subsidies to house meth addicts wirh their kids. Plumber mustve ben dyslexic because H means C in all water fixtures here- didnt find out until after my cold shower. All for $150 a night? Got to be F'ing kidding me.

Unsatisfied customer

Liked: Quiet
Disliked: The room had non working lamps, broken chairs and tables, an unstable toilet, and cover. Dresser with broken drawer and top of it all on the bottom of the wall a rug on glued. Last, shortage of linens and towels, I was told to wait to the next morning. The worst hotel stayed not worth the money paid.

Pathetic experience

Liked: Nothing, it was too smelly.
Disliked: Too much cigarettes smell inside the property.