Extended Stay America Suites - Boston - Waltham - 32 4th Ave.

Good

Liked: Kitchen
Disliked: I booked the room for three adults, but there is only one queen bed and a short sofa, which cannot accommodate the third person sleeping. The other problem is about dish washing. There is a dishwasher in the room, but it doesn’t work and no dishwasher detergent was provided.

Superb

When we arrived they didn't...

A filthy place that’ll I’ll...

Liked: The room was dirty they could have done a better job with the bathroom and kitchen area .. I will say that the front receptionist Antoinette was great she was friendly and advised us if we had any concerns to address them. We didn’t even stay the 2 nights because it was just not to our liking and not to mention the complimentary breakfast that only consisted of 4muffins that’s not what I’m used to at all .. never again

Bad

Disliked: Customer service, drug addicts every where

It was awful

Liked: Well they didn’t have the room I booked cleaned and then made me rebook with a smaller room and then there was coffee stains on the counter and nothing was cleaned , and there was nothing for the pull out bed and. My wife had to go down to ask for them because they don’t have phones in the rooms , and the lady didn’t give folded sheets it was in a bin and handed right to her .

Exceptional

Exceptional

Pleasant