Extended Stay America Suites - Boston - Saugus

Passable

Passable

Passable

Bad

Liked: Nothing
Disliked: Sheets were dirty, insect and ants in room. Smelled like mold

Very good

Poor

Disliked: the room was all wet, the bedclothes were dirty, the bedroom floor and bedclothes were all damp, the floor was slippery and sticky, there was a lot of trash and dust under the bed

Great location and stay if...

Liked: The location was great for what we were looking for. Also conveniently located next to Walmart. The room was clean and bed very comfortable. The furniture - armchair in particular was beat up... and needs to be replaced. It did not bother us, since were only there for a short stay. Bathroom and facilities overall very clean. Great place to stay!
Disliked: Breakfast was very light with a few power bars and coffee. But we appreciated it.

Exceptional

Liked: Management was very kind & helpful

Not worth the money at...

Disliked: I was in a back corner room right across from the access to the staircase. The door slammed all night long. The tv screen had a blue tint to it. The bed was extremely uncomfortable. The furniture needs to be updated as it is old and tattered.