Extended Stay America Suites - Boston - Braintree

Passable

Liked: Convenient
Disliked: My key didn’t work several times

Very good

Passable

Would stay again.

Liked: Location and friendly staff

Fair enough if you don't...

Liked: The place had free parking, a quiet place, and the room was clean. The staff was fine.
Disliked: The furniture looks old, but it was okay. However, the fridge makes very loud noises during the night, and I wake up very easily. The mattress was too soft, and honestly, I slept because I was too tired. The bathroom outlet was not working, so I could not use the dryer. Above the fridge, it was rusty and not nice. Breakfast was mentioned, but only coffee was offered. When a place is right, breakfast should have more options, not only coffee and some muffins.

Poor

Liked: The staff at check in was good.
Disliked: Not at all what I expected. The TV was not working, and the phone was disconnected. Tried to navigate the TV issue and since she was the only one on staff , gave me a number to the TV people. It was not resolved. Breakfast was coffee and coffee mate with a choice of teas and oatmeal( no decaf coffee). Overall, cleanliness is not good. Window open when arrived with no screen in it. Kitchenette, which i did not need, did not even have a basic fork or spoon in it for take out. The hallways looked as though that hadn't been vacuumed in weeks. Fortunately, I was only in town to see my daughter in college and just really needed an inexpensive place to sleep, but truth behold, $200 is a lot for that. Next time, I will try a Vrbo.

Mid.

Liked: Cheap hotel in the area.
Disliked: Bad service checking in, waited up to an hour to get our rooms. Lobby and room floor reeked of pot, there were no basic amenities like shampoo or conditioner in the bathroom, and the characters staying there made me feel unsafe.

Decent hotel in a perfect...

Liked: The room was comfortable and met my expectations during my stay. The ability and pricing for washing clothes was also a plus.
Disliked: The breakfast. It should be marketed as a morning snack because I don't consider muffins, granola bars and coffee a breakfast.

Clean, but disappointing.

Liked: Cleanliness
Disliked: The kitchen was empty! Had to go get what I wanted at the front desk, even though the sign said they would bring it up. No washcloths, went back down to the front desk and they couldn't find any, had to wash with a hand towel. Bed was very hard. Advertised breakfast... it was a grab and go, muffin or plain oatmeal and coffee/tea, that's it!