Extended Stay America Suites - Baton Rouge - Citiplace Guest Reviews
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Jeremy S, Lafayette
The staff was very nice.
Liked: Place was nice and I loved the location beside the smoking room.
Disliked: Smoking room and asked for non smoking. Also had to bring towels down to get new towels.
Christopher Wed, 25 June 2025
It's cheap... and a good...
Liked: Location. That's about all there is to like.
Disliked: What a DUMP !!! First room they gave us hadn't been renovated since the '80s, plus finding an empty condom wrapper in the nightstand UGH Went to front desk for room change, this one wasn't much better, bathroom floor disgusting, AC ridiculously noisy. Back again to the front desk for a 3rd room... this one was also old, but clean, and the AC worked well so we took it. Nice lady at the front desk said she'd leave a note for the manager to contact me.... we were there a week, no call, no text, no note, no messages. F for the managerial staff. Oh, and there's NO employees on premises for 12 hours every day. Disgraceful.Why do I use the word DUMP? I'll tell you.... homeless people sleeping on the property, in the parking lot, in the stairwell... garbage strewn all around.... and "extended stay"??? Please... NO fitness room, no pool, nothing but two vending machines, and the "kitchen" in the room??? OMG A two position hot plate cooking surface that would be insufficient in a college dorm room... NO PLATES, NO CUTLERY, NO CUPS, NOTHING !!! How do you call this extended stay when you provide ZERO !!! Stained carpets, peeling paint, damaged counters... the ONLY thing this property has going for it is a convenient location.
Anonymous Thu, 19 June 2025
Exceptional
Glenn Sun, 15 June 2025
Bad
Jason Wed, 4 June 2025
Exceptional
Garrat Tue, 3 June 2025
Exceptional
Mitchell Sun, 1 June 2025
Absolute nightmare
Liked: Absolutely nothing. It was horrible
Disliked: The place was run down. The kitchen didn’t work. There was bed bugs. The carpet look like a breeding ground for diseases
Darrell Tue, 27 May 2025
Exceptional
Shavonne Mon, 26 May 2025
Disappointing
Liked: The price was good and front desk staff was polite and helpful amd the location was good
Disliked: There were only 2 towels in room there were 4 of us. There was no breakfast no coffee no iron no hair dryer no ice bucket no cups no shampoo no conditioner only 1 lil bar of soap the shower took forever to get hot and the toilet had low water pressure it was nothing like the other extended stays I've stayed in
Roxy Sat, 24 May 2025
Poor
Liked: Did not like it but it was already paid for. We need a place to stay for an affordable price. What we did like was the pet area. The fridge was a decent size to put our groceries in.
Disliked: The room was dirty. There was a film for grim on the counters, the microwave was rusted inside and didn't heat the food well. The TV was on and the picture was dark. The remote did not work to change the settings to make it brighter. Asked for a new remote and it was like pulling teeth to get anything. The faucet in the kitchen sink moved and was not bolted down. The curtains felt dirty when we touched them. Very gross! The shower had a film of hair everywhere. The toilet moved back and forth when we sat down on it. Then it wobbled side to side. We called for maintenance to come fix the toilet and they never showed up. They advertised a continental breakfast on the site and that was a false advertisement. The entrance door area smelled like sewage or sour spoiled scents. Just not clean at all.
Anonymous Fri, 23 May 2025
Will not be returning
Liked: The understanding of the staff
Disliked: The hotel room looked nothing like the pictures! As soon as we opened the it was a wet and musty smell throughout the whole room. The room was old and ran down. The carpet had stains. The kitchen was old and had mold on the fridge. The bathroom was horrible with the shower rod hanging out the wall on both sides, stains all in the tub and on the sink.