Name: Extended Stay America Suites - Baltimore - BWI Airport - Aero Dr.
Address: 1500 Aero Drive, Linthicum, MD
Telephone: (888) 323-5826

Good

Tragic

Liked: the boy and lady was nice in the office
Disliked: crack valves all over the ground, paid $700 to stay here for 5 days, THEN weekend comes and we get called at 7am telling us we can’t get the room another night they are booked up because they’re rates doubled for the weekend, found roaches in the dresser, went to get a cart bc the elevator was broke and a guest got mad i wasn’t getting it in my room fast enough he shoved the cart with me holding it in my doorway, our keycards never worked, we got locked out our room for 2 hours they didn’t have the tools to fix our door so i stood in the HOT hallway while my fiancé went to get him tools out our car LUCKILY we had them, rooms weren’t cleaned unless you stayed 14 days how gross is that?, saw a fight in the parking lot the day we were told we had to leave, someone’s cat along with its liter was in the hallway all spilled the list goes on. Horrific stay it took me a couple days to gather my info and pictures but seriously not going back there again!

Exceptional

The smell was HORRIBLE. Smelled...

Disliked: The smell was HORRIBLE. Smelled strongly of marijuana and cigarettes in a non smoking room, along with a bad decaying smell. It was awful. There was nobody at the front desk and no breakfast in the morning. The coffee even ran out. A pot was put out that ran out and then that was it. The elevator was also broken so had to carry all heavy luggage up and down steps. The door was sticky and gross on the wood part and had giant bugs flying around the room. Then at 3am there was LOUD fighting right across from us. A woman was banging on the door to her boyfriend and was screaming at the top of her lungs to let her in. Woke my entire family up. It lasted a half hour! Finally someone went out and told them to shut up! No cleaning people or towels for 2 days. If you want pots, pans, anything(we had a kitchenette) you had to go ask the front desk but there was never anyone there! It was an awful experience. I will never ever go back there.

Superb

wouldn’t choose to stay here...

Liked: was convenient
Disliked: the key cards NEVER WORKED says breakfast but if you aren’t up super early everything will be gone by 8amthe shower handle fell off everytimeif you shut the bathroom door it automatically lockstv remote had no back batteries never stayed inwalls are thin you hear everything going on around youelevator didn’t work