Extended Stay America Suites - Austin - Southwest

Very good

Exceptional

Liked: Staff very nice, confortable bed and good location.

Passable

Liked: Staff was friendly and very respectful. They were very polite.
Disliked: When I came back the second night to a different room, the window was up. I reserved a non-smoking room. But for some reason you can tell someone had smoked in the room and the bed sheets smelled just like smoke. I believe I stayed up half the night.

Will considere another stay here...

Liked: It was at a really good location.
Disliked: The elevators are really outdated and only one was functioning; The room toilet was malfunctioning, there was only one small trash bin in the entire room and it was the restroom one. You get what you pay for other than that but I felt a functional toilet should be a given at whatever price.

Pleasant

Never again

Disliked: Toilet, overflowing gloved and we had to unplug our self’s no house keeping had to throw or own trash A/C didn’t work it was hot thank god I had a fan

Exceptional

Liked: The mini kitchen
Disliked: N/A

I did get charged double...

Liked: Staff is friendly and everything was neat and clean.
Disliked: Halls smelled a bit weird.

Disappointing