Name: Extended Stay America Suites - Austin - Metro
Address: 6300 East U.S. 290, Austin, TX
Telephone: (888) 420-1643

Exceptional

Awful

Liked: Its location and the layout of my room.
Disliked: It SMELLED HORRIBLE! It smelt like musk, like urine, like shit, like Smoke! I was told no smoking and no pets. People were in the hallways smoking and dogs were running loose in the hallways shitting on the floor. I have video evidence. The A/C didn’t work in our room. Needed it fixed or change rooms. But, There was 1 person working after 7p …. Nobody could help. Then at 9pm. They closed. Left a sign that said “need help use the phone” … there was no phone. They didn’t open up at 10a when we left. Closed for 12 hours a day …. Ridiculous.

Exceptional

Liked: It was awesome everything was perfect

Loved it I would definitely...

Liked: It was perfect the staff were very polite the rooms were awesome the cleanest everything was awesome about this motel I recommend it to anybody
Disliked: Everything was perfect

Bad

Liked: Through the tab and bathroom water I encountered, I was exposed to psychoactive chemicals which changed my emotional state immediately. Thanks Michael Argaw

The worst hotel i been.

Liked: Just a little bit the location
Disliked: Everything else!!

It was extremely disappointing.

Liked: Convenient enough location. The exterior of the building looks nice.
Disliked: The room I stayed in was terribly outdated, and falling apart. The entire 2nd floor smelled of cigarette and marijuana smoke. Everything in my suitcase held the odor. Quite embarrassing when I had to change attire at the hospital.

Good value for the money

Liked: Location

Passable

Looks like yours grandmother house,...

Liked: The bigger of the room, location, how quiet it was, price, had a fridge and stove. No mayor activity around hotel, or people around the perimeter (homeless, restaurants activities, cars crossing, etc.), even inside the hotel I stayed on Saturday and didn't hear or saw other guest.
Disliked: Your website offers breakfast, and hotel stop serving them 6 months ago, no restaurant, old furniture, outdated kitchen equipment, some of the lights didn't work, don't believe they have WiFi to share with guest, I was able to move out of the wall the bathroom faucet they were loose, no shampoo or wash soap. Elevator didn't work until the next day. Hotel looks outdated.