Extended Stay America Suites - Austin - Downtown - Town Lake Guest Reviews
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Jesus Tue, 12 August 2025
Very good
Nathan Mon, 11 August 2025
Superb
Chris Wed, 6 August 2025
Great location, uninspiring breakfast
Liked: Great location, close to downtown
Disliked: Uninspiring breakfast
Chang-ru Mon, 4 August 2025
Passable
Amelia Mon, 4 August 2025
Adequate to meet our needs
Liked: Comfy beds, good sized room for the price, and ideal location.
Disliked: The bathroom sink needed liquid plummer. Room smelt like cigarettes despite being a nonsmoking facility. Advertised a continental breakfast, but you could hardly call it that. They had breakfast bars and instant oatmeal, no protein.
Christopher Sat, 2 August 2025
Passable
Disliked: Accommodation and the general upkeep of bedroom, bathroom, and kitchen are lackluster at best.
Thestphd Wed, 23 July 2025
I would stay there again,...
Liked: After, I requested a move. The staff moved me to a much better room, which was much cleaner, smelled better, had a desk, working refrigerator, and overall better layout. The location is great. It is located in the middle of South Austin, near South Congress street. It also across the street from Whataburger, Sandi's, and within walking distance of Terry Black's barbecue.
Disliked: I had to ask for a first floor room, even though I requested a first floor room, when I made the reservation, and received confirmation that my request would be honored. I got a rotten first floor room. The first room had a musty smell, the refrigerator failed to cool, and the soap dish was encrusted with scum. The room also lacked a desk. Breakfast was coffee or tea or hot chocolate powder along with an oatmeal packets or a prepackaged muffin. There were only artificial sweeteners, no sugar.
Anonymous Thu, 17 July 2025
Passable
Liked: The room was comfortable. Apart from loud neighbors all night.
Disliked: Lots of construction and a strange smell in the hall. The breakfast was coffee, and a couple of very unhealthy, high ingredient options (muffin and granola bar). I thought for the price there would a decent breakfast.
Kaywon Tue, 8 July 2025
Pleasant
Tiffany Mon, 7 July 2025
Dirty, rude staff and money...
Liked: Location
Disliked: It was dirty, staff was rude, sheets were stained. They had no dishes, silverware, cups upon request. This property advertised breakfast but the front desk said they only have coffee and muffins. No hot breakfast. People who are living here are loud and made me not feel safe. Worst hotel experience.