Extended Stay America Suites - Austin - Downtown - Town Lake Guest Reviews
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Desmond Tue, 10 May 2022
Exceptional
Anonymous Sat, 7 May 2022
Good
Teresa Tue, 3 May 2022
Affordable, great location.
Liked: The staff is very good. Everyone from the front desk, manager to the maintenance man were great people and I enjoyed meeting them.
Disliked: The carpet could have been cleaned better (maybe get some better vacuums?) There was hair all over it and sticking to my socks. I am not saying the cleaning person didn't do their job cause the room was fairly clean I just think better tools would help. Also, it was great to have a bathtub BUT there no plug?
Kirupakaran Tue, 3 May 2022
Passable
Liked: location
Disliked: Doesn?t offer water bottle or kettle.
Ron Fri, 29 April 2022
Superb
Hauser Tue, 26 April 2022
Very poor
Disliked: Dark, drab, smelly etc.
Carol Sun, 24 April 2022
Best part of this stay...
Liked: The location was very good.
Disliked: The breakfast wasn't a breakfast--there was coffee, granola bars and some packaged muffins.
Stephanie Sat, 23 April 2022
Good
Liked: Very Clean room in good condition. Spacious work area w kitchen. Very pleasant and professional staff. Prompt check in.
Disliked: Door lock was worn out and I kept getting locked out of room. 2 repairs, followed by a replacement. Otherwise, great stay.
Ward Tue, 19 April 2022
Well-located, quite basic hotel, that...
Liked: The rooms have a generous size. The location is great, in between downtown and the SoCo-district. There is a small equiped kitchen,. It's an ideal base for getaways in the city, and the price for the room is ok.
Disliked: Even though a non-smoking room was requested, there was an odour of cigarettes in the room. The grab&go breakfast was very basic. The rooms can be a bit noisy from outside traffic. The showers aren't the best.
Sandy Sun, 17 April 2022
We dealt with the bad...
Liked: The location was good, great parking, easy entrance, bed was comfortable..
Disliked: Water pressure in shower was less than my waterpik for mouth! there were blood stains on the carpet so we put a towel over it to not see...the handle on the bathroom sink was squeaky , hardly turned, and felt like it was going to fall off in my hands..if the place would just update the cabinets and carpeting, it would be acceptable...oh and it took LOTS of tries to get our key to work..