Extended Stay America Suites - Atlanta - Alpharetta - Northpoint - East

Excellent customer service

Very enjoyable

Liked: The employee was great. Hospitality awesome. Room was clean and comfortable. Quiet.

Good

Bad

Liked: N/A
Disliked: The staff too much attitude

Good

Liked: Staff
Disliked: Location of room

Disappointing

Disliked: Roaches and lobby closed during evening with gate that made it seemed like we were in different part of town. Parking lot filled with garbage

First and last time booking...

Liked: The room was very large
Disliked: Based on the internet advertisement and the hotel room advertisement, the hotel was nothing like it, the pool was Green, kitchen cabinets were chipping and dated, microwave was old and smelled funny, the dishwasher was dirty, they charge for any kitchen items that are needed in a kitchen, charge for fresh towels additional to what is already there, door lock looked like it was broken and replaced by just screwing another one over it, hall ways were dirty, there were holes on the wall from what appears someone opening it too wide, there was definitely No Grab and Go breakfast, coffee or any breakfast as advertised.

Liked: nothing hotel is dirty and our room had roaches
Disliked: the roaches in our room and the 100$ deposit we had to leave for the room before we could check in.they should have paid us to stay there.

Liked: Nothing Poor Everything
Disliked: No Everything por Bad Customer Service of the Manager But The Attendants were friendly