Extended Stay America Suites - Allentown - Bethlehem

Very good

Room 333

Liked: The room was great, and the kitchenette was awesome, also having a large bathroom. I was very happy with the room they provided us.
Disliked: They only provided one roll of toilet paper. When I called, I had to go to the front desk to get it. For 3 nights, they should have at least provided an extra one. And if they could bring it up to me, that would have been even better. Also we couldn't watch TV because the remote was not working. Thank goodness we always have our portable DVD player to watch movies on.

Great stay!

Liked: The staff were wonderful. Full fridge in room.
Disliked: Everything was great!

I will never, never stay...

Liked: Good location, close for what I was doing
Disliked: My room reeked of smoke. Not cigarettes but burnt wood like there was a fire. I have been in a house after a fire and I know the smell. Staff said there were no rooms to move me into because hotel was sold out. Emailed manager and was told if I wanted to check out they would refund, but if I stayed they would give a discount. With hotels being sold out there wasn’t anywhere else to go so I begrudgingly stayed. Very little sleep was had because of the smell.

Good

Good quality for price and...

Liked: Clean and helpful staff. They actually cleaned the rooms daily. They responded right away with f there was a need. Coffee was all day. Breakfast was good.
Disliked: Cannot think of anything

Exceptional

Liked: Great hospitality

Will not return.

Liked: Staff was nice and it was fairly quiet there.
Disliked: The room smelled like moth balls. Overpowering and all of our clothing and luggage has to be washed. The floors were filthy and the bottoms of our feet like we were outside barefoot walking. The kitchenette was so old and rundown and gross. Way too expensive for what we got.

Very good