Extended Stay America Suites - Albuquerque - Rio Rancho Blvd. Guest Reviews
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Write a review
Jennifer, Las Cruces Mon, 16 March 2015
The front desk clerk was really nice - she showed us how to get to our room, and even gave me directions to Wal-Mart :) Room was really clean, enough towels and blankets, all that good stuff. Everything was great.
Disliked: The pool was closed which was horrible news for my son.
Dan Tue, 29 April 2025
Very good
Sabrina Sun, 27 April 2025
Pleasant
Sabrina Sun, 27 April 2025
Pleasant
Anne Fri, 18 April 2025
I will look elsewhere next...
Liked: The King suite was roomy with a sofa and kitchen.
Disliked: The bed and the 3 small pillows were uncomfortable. Some blinds did not work. Kitchen had absolutely no dishes or supplies of any kind. Floors were dirty. The so-called breakfast was almost non-existent -- instant oatmeal no bowls, breakfast bars, and coffee -- for only one hour from 6-7 am. No coffeemaker in room, no toaster, no utensils, no cookware -- only available by request. I did not know this until after we had ordered food.
Monica Tue, 15 April 2025
It was available
Liked: It was hard to find. But the hotel was nice
Moore Sun, 13 April 2025
Superb
Francisca Tue, 8 April 2025
Good
Luis Sun, 6 April 2025
Passable
Lisa Sun, 6 April 2025
Passable
Liked: When I first checked in to the hotel everything was great, the girl who checked me in was very polite. The morning staff is wonderful, very friendly. But there are two guys who I have had interactions with, and both times I had interactions with these two male employees they were very rude and disrespectful. They one guy pretty much accused me of staying in a room that shows no one is in, but then found my reservation which I paid online, for and then he telling me to insert my card but I told him I already paid the room and he looked at me with a horrible look and says, "yeah I'm aware of that, this is for Incadentels." So I get my room figured out and go up stairs well my husband suffers from seizer, do to COPD, and he had a seizure and accidentally spilt a drink on the bed. I told the guys at the desk I needed new bedding and he asked me to bring the dirty ones down first, which is no big deal. Well I went back up to my room and wanted to make sure my husband was okay get my husband's service dogs under control after his seizer. Well I finally was able to bring the bedding down stairs and there was a new guy at the desk, he came out of the back room, he didn't say hi, how can I help u, how r u doing? He just stood there looking at me with an annoyed/ pist off look on his face, I told him I was bring my bedding down and about my husband's seizer, hes expression towards me never changes in fact he took my dirt bed stuff and tell me to have a good night. So I tell him. No I need all new bed stuff, I just gave u what was on my bed. She walks away pist off then comes back gives me bed stuff and tell me I need to bring it down early bcuz it was 1am and now he has to wash that load.
Isaiah Tue, 1 April 2025
Exceptional