Extended Stay America Select Suites - Wichita - Airport

Exceptional

Exceptional

Great stay great staff great...

Liked: I liked how the check in process was so quick smooth and simple, the front desk staff is very friendly and helpful, they were also able to revise my booking to a more accommodating room that was more suitable for me than the one I originally had booked and they did it with no issue at all, they were very informative and made sure I was aware of all the amenities that my reservation came with and what was not included, they made me feel very comfortable and welcome and despite my numerous questions and a few phone calls to the office once checked in and in my room they very nicely and cheerfully reanswered my questions and did not get frustrated with me. That was very comforting to me because I have anxiety issues and when I get overwhelmed I forget certain this quickly and often so it really put me at ease that they were happy to reanswer my questions without irritation of me.
Disliked: So far there isn't anything about this property or stay that I haven't liked. Everything has exceeded my expectations.

1 star

Liked: It was super close to the airport and an inexpensive stay for a last minute booking.
Disliked: There were two roaches in one of the rooms I booked.

Exceptional

Exceptional

I would not recommend this...

Liked: Absolutely nothing
Disliked: Everything about this place was horrific and traumatizing. Before we even got unpacked, we seen that the floor had not been swept the counters had crumbs all over them. Both beds had crumbs on the sheets, under the sheets we seen that the mattress covers were stained with who knows what. When we went to tell the front desk, she made it seem as if we were lying and had a bad attitude about us wanting to switch rooms. The next room we went to before we got the chance to take our bags off, we seen a roach crawling across the stove in the room, and a roach crawling down the wall. Instantly walked back out and requested a refund for the night. There is no way anything was cleaned or even looked over before any guests arrived. Will never be visiting this place again. Worst out of town stay I have ever encountered.

Very good

Disappointing

Liked: Location and comfortable bed. Great water pressure.
Disliked: No amenities. Broken/loose tub faucet. Dirty fridge. Designated smoking area is apparently right outside the front door so you had to walk through it every time. No coffee bar as shown on site. No lamp. No wall hangings. Kind of prison like.