Extended Stay America Select Suites - Rockford - State Street

Passable

Disliked: There is not an inviting lobby and the rooms were a good size but very outdated and stained.

Room was ok but nothing...

Liked: Location
Disliked: They wanted extra money to have the equipment to use the kitchen. I rented it because of the kitchen but when I got there the kitchen had NO equipment. Then when I finally got it I got the absolute minimum amount or equipment and that was of a very low quality!

Pleasant

Exceptional

Bad

Fraudulent ads of “fully equipped...

Liked: Staff was friendly.
Disliked: What’s the purpose of paying for a full kitchen when there are NO DISHES? Not even to rent. To get any dishes you have to BUY them at $20-40. Huge ads ON SITE of “fully equipped kitchens” are fraudulent. Horrible waste of $160. Shame on them. There is not even a coffee maker on the room. AVOID!

The staff is Awesome

Liked: The General Manager provided excellent service. We arrived from California early and were able to check in before normal check in.

coffee and trash cans are...

Liked: bed was comfortable
Disliked: NO trash/garbage can in bath or kitchenNO coffee in room or front desk --- c'mon man!

Very good