Extended Stay America Select Suites - Roanoke - Airport

Trashy & Drippy!

Liked: It was quick to get to off the highway.
Disliked: There was water dripping everywhere. And a very slow elevator. The trash was so far away from the property that we noticed people tossing their trash everywhere. They needed more trash cans. We were exhausted and trying to sign in as quick as we can and the guy up front was super slow. There must be an easier way to get a room. People want to be in and out. Go faster. And stop trying to rip people off with disgusting hotels. Your hotel isn't that great so it shouldn't be that expensive. I got cheaper stays at the Hyatt and the Hilton.

Passable

Liked: Price.
Disliked: Room was not the cleanest. Stained on countertops in bathroom. Paint was peeling

Pleasant

Liked: Locatctokn and cost
Disliked: The staff was very hateful about wanting to pay in cash they would not take my money so b I had to go buy a prepaid credit card just to get me room nothing on the site said that I couldn't pay cash for me room this made it very inconvenient to me and my girlfriend after driving all day and wanting to relax

Passable

Liked: Kitchen was bare bones. It worked for an emergency stay

Bad

Disliked: I couldn't stay there was no one there to check me in

If you stop in Roanoke,...

Liked: It was close to where we got off the road.
Disliked: It was dirty, there was a bug in the sink of the one room and the other smelled like smoke. The bathroom door didn’t close in one room.

It won’t happen again!

Liked: Nothing
Disliked: It was dirty…inside and out!

Very poor

Liked: Entire property is tired. Room smelled of pot, stair bannister was loose. Whole property needs overhaul

Pleasant

Liked: check in was easy and the bed was very comfortable. I liked the little kitchen too.
Disliked: the building and room seemed a bit dated and run down. It was perfectly fine and comfortable, but I have also stayed at the Comfort Inn nearby for only a tiny bit more $$ and found it far more comfortable. I also was a bit worried my car would be broken into when I had to leave it, although it was fine.