Extended Stay America Select Suites - Raleigh - RDU Airport

Bad

Liked: Nothing. I wish there was a zero rating.
Disliked: The room was dirty and filled with smoke smell (despite being a 'smoke free room"). I am an asthmatic and had breathing difficulty in just staying 5 minutes in the room. I tried calling the help desk but the telephone provided in the room was not working. I called the number provided on the website and they advised me to walk to the front desk and talk. Although the front desk offered to move me to another room, the replacement room smelled the same. They refunded the amount and we checked out and to find another hotel/room (not through booking.com). The whole experience was so bad. Will take ratings on booking.com with a grain of salt going forward.

The service was very good,...

Liked: The door gets stuck when opened. The room smelled strongly of cigarettes, so I had to leave.

Good

Perfect location

Liked: I had a very pleasant stay at this hotel. The room was clean, quiet, and extremely comfortable. The location was perfect for me since it’s very close to the airport. Everything went smoothly — I would definitely stay here again!

Awful

Liked: Location
Disliked: That i got there at 11:17 pm & had to wait for the manager to come back on site from her house

Very uncomfortable

Liked: The staff
Disliked: It was very dirty and had roaches

Superb

Great for an overnight stay...

Liked: The location and the elevator!
Disliked: It was extremely noisy. Anytime someone shut their door, because the doors were out of line, it would sound like someone was coming through the walls. All. Night. Long. The refrigerator made a loud popping sound every time it engaged. As soon as I drifted off to sleep, it made that loud sound and I was awake again.

Very good

Disliked: The rates were kind of high & your charged for services that you don't get charged for at other extended stay hotels & the pet fee is high