Extended Stay America Select Suites - Phoenix - Mesa - West

Exceptional

Nice, comfortable and conveniently located...

Liked: Very convenient
Disliked: Property was great

Very good

Liked: The size of the room was very big and roomy
Disliked: That I was unable to get a refund for a room. I did not stay in

It’s just a room and...

Liked: Coin op laundry room available, friendly helpful staff
Disliked: No breakfast, no coffee maker, no ice machine, dishes and pots/pans have to be purchased, you are charged for any type of call you try to make with the telephone, no onsite maintenance, no security after hours. Nothing but people smoking cigarettes and marijuana out front and loud bass from cars 24/7.

Families and kids stay away

Liked: Easy access to freeway
Disliked: No breakfast, no coffee maker, no ice machine, no dishes. A bar of soap and that's it. Carpet is old and filthy. Bathroom/kitchen floors have never been wet mopped or scrubbed. Parking lot fills with druggies, drunks, homeless, and dudes looking for prostitutes at night. The police are here every day for people fighting. Every car pulling in blasts loud bass and loud exhaust. Cigarette and marijuana smoking on the property is endless and a major issue. There is human trafficking and prostitution going on in each building at night. The area around here is poverty level and not safe.

Very good

Disappointing

Liked: Heat doesn't work. No hot water for shower. No trah can. No coffee. Noisy.

Clean & Convenient

Liked: Convenient to freeway and close to restaurants and shopping. It was very clean.
Disliked: Seemed short on staff very long wait to register and turn in keys. Unlike other Extended Stays locations you had to pay for kitchen ware and there were no amenities. This was just a room.

Exceptional

Liked: Loved the pine treez.