Extended Stay America Select Suites - Little Rock - Southwest

Pleasant

Liked: No stairs or elevator entry
Disliked: Entry was not hands free

U get what u pay...

Liked: Location
Disliked: Roaches, smell

Disappointing

Liked: Good place
Disliked: N/A

Excellent service

Disappointing

Liked: The lady in front office tried to accommodating and the property and room was clean
Disliked: We had to pay extra for towels we booked the room for 4 adults and they only had towels for 2 people then we had to pay extra more, you also have to pay extra for WiFi I didn't use the wifi so no other comment on that. There was NO DISHES, NO TRASH CANS, the room we booked had a kitchenette and had nothing to use the kitchenette. Night staff not helpful or friendly at all. They seemed to nit pick at us I can't speak for any other guest though. Probably would not stay here again. Tons of RULES AND POLICIES that aren't posted anywhere seemed to be made up as they went. No breakfast no ice machine the stuff in vending machines prices were outrageous. It was clean basic room.

Bad

Pleasant

Liked: Friendliness of evening staff when I checked in
Disliked: There wasn’t anyone available to get a paper receipt from when I departed at 8am and was told by a resident that no one would be there until 10am.

Very poor

Bad