Extended Stay America Select Suites - Laredo

Pleasant

Bad

Very poor

I will never stay at...

Liked: Not very clean had a very bad older
Disliked: Absolutely nothing

Poor

Liked: The only thing that we liked was the location, that the room had a full size fridge and it was spacious.
Disliked: I had reserved with the option to pay at location because we had the amount in cash but that wasn't an option once there. It was infested with roaches. The room had a bad smell. We reserved for 4 people it only had 2 towels. No Internet for the TV. The beds were in very bad condition.

Exceptional

Exceptional

You get what you pay...

Liked: Nothing.
Disliked: Where do I start....1. This is supposed to be a smoke-free hotel, as the sign states at the counter upon signing in. However, on the 3rd floor where our room was located, we could smell that people were smoking not just cigarettes but weed, which permeated into our room. 2. The TV didn't work. 3. No Wi-Fi info was posted at the service desk or in the room. 4. When checking out, the front of the lobby was still closed at 9:30a.

Bad left a day early...

Liked: Nothing
Disliked: Roaches in room Pot smell in hall way