Extended Stay America Select Suites - Kansas City - Stadium

Good

Exceptional

Liked: Comfortable room

This hotel added stress and...

Liked: Location nest the stadium was ideal
Disliked: There were 6 of us and we booked 2 rooms with 2 double beds as advertised on Booking.com. Our rooms were single double beds, one room had mold in the shower and no blinds on the window. The other had a door without a working lock. When the lock was pointed out to staff they said it wasn't a big deal and that the ground floor was the VIP floor.

Very disappointing and would not...

Liked: Absolutely nothing other than it being 5 minutes from the stadium where our event was being held
Disliked: Let’s start with the check in the receptionist had her husband there wanting her to come outside disrupting our check in, we were on the elevator where 2 occupants 1 had 2 dogs with them & the other carrying a rather large fish tank with what appeared to be baby clothes, the elevator floor had something spilled all over some liquid, when we arrived back after our event there were several individuals wandering around the cars and parking lot that made myself & daughter feel unsafe, we got to the room & I want to add that I paid $200 for a room that what appeared in the pictures was not at all what we had, I grabbed my stuff and drove an extra hour late to get us to somewhere more inhabitable, there were 2 other families that also didn’t stay they left after seeing their rooms the one room didn’t even have a mattress to use, the hallways had a foul odor between filth & drugs. Absolutely disappointed and too late to get my money back. I understand that there are homeless individuals and others who only have the choice to live in a hotel but, it felt like walking into a homeless shelter. There was not even a lamp.

Poor

Liked: it was cheap and reasonably close to the stadiums. it provided a bed and a toilet and a fridge.
Disliked: it was very sketchy. very sketchy people. and the hotel double charged me and refused to refund me.

Exceptional

Exceptional

Horrible

Liked: Nothing
Disliked: They room was dirty and several other rooms had notice that they were being de-bugged. The place smelled like smoke. I got a refund and left. If I were you I would take this location off your website.

Exceptional