Extended Stay America Select Suites - Jackson - North

It was awful. There were dead roaches all over the kitchen floor and no toilet paper. We told this to the receptionist the next morning and she said they would reimburse us for the room and they did. I don't think we will ever stay at an Extended Stay America hotel again. It was terrible.

Liked: When checking out the next morning we told the receptionist about the dead roaches on the kitchen floor and no toilet paper. She said she would reimburse us for the room and she did that.
Disliked: Dead roaches all over the floor in the kitchen. No toilet paper.

Bad

Pleasant

Refund

Disliked: I scheduled a reservation & arrived at 9:15 pm for my reservation. The office was already closed upon arrival. I called the number they had listed on the door. They answered & let me know that they are booked up for the night even though I had a Reservation. They claimed that the Reservations are first come first serve & they no longer had a room available for my reservation. I never stayed at this location & I am requesting a full refund please

Great staff, very clean property...

Liked: Clean and safe

Bad

Bad

Very nicely

Liked: No breakfast
Disliked: I could have use a ice machine or some ice trays

Exceptional

Very good