Name: Extended Stay America Select Suites - Indianapolis - West
Address: 8045 Rockville Rd, Indianapolis, IN
Telephone: (888) 406-7656

Extended Stay America Select Suites - Indianapolis - West Guest Reviews

Overall Average Score:

Disappointing (2.15 out of 5)

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Passable

Bad

Liked: Nothing
Disliked: The young women behind the counter acted like she was on drugs, my room was nasty, smelled like a wat dog,not clean at all, tiny flies everywhere, the hallways where a mess everyday. Will not ever go back

Disappointing

Very poor

Liked: Cheap and staff was friendly
Disliked: The room wasn't clean not enough towels for 2 people no remote for the TV I called and they said I couldn't get a remote at all

Would not recommend

Disliked: We took cold showers, no hot water. The toilet would not flush and even after asking for a plunger it wouldn’t flush, there are definitely plumbing issues. The building was very noisy.

Bad

Liked: Could not stay there not safe.
Disliked: Electrical outlets hanging out of walls with exposed live wires. The place was gross and out dated beds and furniture. Tried to get my money back as soon as I seen it was unsafe and gross.

Poor

Disliked: Super dirty. Sheets, restroom, floor was filthy. The ac wasn't working correctly. Plumbing sucked.

Bad

Disliked: No AC and it was 90°+ In the room called no one at the front desk No one answered, then I called maintenance, and no one showed up it's ridiculous, especially with the heat wave we are in

TERRIBLE

Liked: Nothing
Disliked: Dirty blankets stuff dirt going up the walls terrible customer service waited 40 minutes to check in

Bad

Disliked: I was told I would get a discount due to NO CABINETS. I was not told that the microwave absolutely did NOT work and neither did the light. I would like to receive additional compensation. I was told $10 for the cabinets but was NOT informed the microwave or light would not be working either.