Extended Stay America Select Suites - Indianapolis - West

Poor

Disliked: Super dirty. Sheets, restroom, floor was filthy. The ac wasn't working correctly. Plumbing sucked.

Bad

Disliked: No AC and it was 90°+ In the room called no one at the front desk No one answered, then I called maintenance, and no one showed up it's ridiculous, especially with the heat wave we are in

TERRIBLE

Liked: Nothing
Disliked: Dirty blankets stuff dirt going up the walls terrible customer service waited 40 minutes to check in

Bad

Disliked: I was told I would get a discount due to NO CABINETS. I was not told that the microwave absolutely did NOT work and neither did the light. I would like to receive additional compensation. I was told $10 for the cabinets but was NOT informed the microwave or light would not be working either.

Great service

Liked: All of it
Disliked: Na

Exceptional

I don’t recommend this place

Liked: It was near the airport and the restaurant and winery we were going to
Disliked: Not a lot it was very basic but clean staff where ok but not very helpful

Never again will I consider...

Liked: Clean. Desk attendant was nice.
Disliked: Everything was broken. If It had a cabinet or drawers, the door of it would be leaning against the wall rather than attached. Bathroom door wouldnt stay closed. Could hear everything from the road outside.

Bad

Liked: N/A
Disliked: The room was not clean. There was roaches.