Extended Stay America Select Suites - Grand Rapids - Kentwood Guest Reviews
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Anne, visiting Orbit Room Grand Rapids Thu, 13 October 2016
After reading the reviews I was a bit nervous about staying here. People were saying it was noisy, dirty, etc. - not the case. Room was very clean and quiet on the 3rd floor. Hallway and elevator had a strong smell but it wasn't in the room. There weren't many TV channels but it was fine since we only stayed for a night. Good room for a cheap price.
Liked: Clean room.
Disliked: Smell in hallway and elevator. Not many TV channels.
Chris K, Woodville Mon, 5 March 2012
Very nice stay. Room was clean and we were very satisfied. Staff was very pleasant. We didn't think the beds were too comfy, but they were manageable.
Liked: Loved the kitchen.
Disliked: Beds were not comfy.
Kelli Mon, 28 April 2025
I will not stay there...
Liked: Location
Disliked: The front desk closed at 10 PM. When I checked out at 9 AM it was still closed. No breakfast no hot water only warm water to shower. The refrigerator and microwave didn’t work. Place just had a not so clean feel to it.
Emily Sun, 27 April 2025
Would not stay again.
Liked: The lady at the front desk was nice. We came to her when we saw the condition of our room and unfortunately the hotel was booked so we were unable to switch rooms. Bed was clean and semi comfortable for what you paid.
Disliked: We booked a non-smoking room and our room reeked in cigarettes. The lamps were broken and did not work, along with damaged lamp shades. Holes in the wall throughout the room. There were burns in the bathroom from what seemed to be from cigarettes. Overall, I would not stay here again. The following morning, the front desk was closed/no workers to be found. No breakfast like advertised. There are other hotels nearby that I would be willing to pay slightly more to not have to stay in the hotel again.
Audrey Sun, 27 April 2025
Exceptional
Yves Fri, 25 April 2025
Exceptional
Temperance Fri, 25 April 2025
Very good
Dautiana Fri, 25 April 2025
Superb
Tanya Tue, 15 April 2025
Ho hum
Liked: Location
Disliked: Water was not hot. Asked for handicapped accessible
Bobbi Mon, 14 April 2025
Pleasant
Prophet Sat, 5 April 2025
Quiet and peaceful.
Liked: Didn't have a coffee pot in the room.
Chuck Thu, 3 April 2025
For 20 dollars more I...
Liked: What breakfast?
Disliked: Room was not cleanToilet needs rust/lime removerSink had dirt in itRefrigerator had human hair pieces insideCupboards had debris including one that was smashed full of grocery bagsFront desk is not 24 hours. Who is monitoring security on the premises?Toilet paper and garbage on stairs This is supposed to be extended stay and you offer one bar of soap for the whole room and no shampoo or conditioner. Your furniture looks like it came from a garage sale. The dresser was so badly scratched and beaten up.