Extended Stay America Select Suites - Gainesville - I-75

Needs to be remodeled and need to have more no smoking room. The outside looks good but the rooms need improvement.

Liked: It was just one night.
Disliked: Not what I expected.

Bad

Liked: Honestly only the staff. The room was absolutely awful.
Disliked: The tub was not cleaned properly, I could see a residue from the previous person taking a bath in the tub. My toilet seat had burn marks and the toilet inside was gross. There was a big Lougee on my window I can go on n on.

Poor

Disliked: There were a lot of men hanging around the hotel, smoking weed and it made my wife and daughter very uncomfortable. The bathroom and fridge were disgusting, the room was very old and there were dead roaches all over the floor.

Very good

Liked: Kitchen in the suites. Beds were very comfortable. Staff was very helpful and friendly!
Disliked: Room wasn't as clean as it should be. There was no pool. Hallways definitely need to be pressure washed.

Horrific

Disliked: The sheets on the bed were stained with black mold! Still haven’t been credited my refund.

Won’t be staying here again.

Liked: Location was convenient. Price was affordable but should be less compared to the quality of the hotel.
Disliked: Exterior and elevator was really run down and dirty. Room was decently clean but kitchen area floor was sticky and one of the beds had a bunch of hairs in the sheets.

Bad

Liked: The ONLY THING was the staff clerk was friendly and nice.
Disliked: First I do not understand why the front desk was closed. We got there, and had to use a courtesy phone in a box outside the front desk. Speak with someone who said they would TRY to contact the on duty staff. The walkway was incredibly dirty and stained. The room had an unusual odor. The furnishings were very updated. The refrigerator had rushed on the side that was visible. The air conditioner made a loud noise every time the compressor kicked on.

Disappointing

Disliked: It was dirty and expensive.

Gross Rundown Dirty

Liked: The check-in agent was very pleasant.
Disliked: Filthy, dirty, disgusting, rundown, gross, noisy, and inconvenient. Absolutely horrible experience. Do not stay here. Booking.com needs to do a better job of vetting these places because seriously… $125 a night for this rat trap is highway robbery.

Pleasant

Liked: Location and price
Disliked: Beds small and no blanket just sheets