Pleasant

Bad

Disliked: We were running late for our check-in. We spoke with someone at the hotel who actually called us to see if we were going to make it in time for check-in. We thought that was wonderful, we told her we were running late and we were about 3 hours out. She said that would be okay.She just wanted to make sure so they didn't mark us as a no show and she said have a blessed drive and we'll see you soon.We said okay, When we arrived no one was there, the window was locked, but there was a phone that you Pick up for late checking. When we called, they told us we had been marked as a no-show and there was nothing they couldn't do for us. We had paid for our entire weekend ahead of time, and everything else around us was already closed for check in, It was absolutely horrible.We spoke with michael. Although he tried his best, the only result was there was nothing he could do to help us. Despite the fact that we had already spoken to someone and they assured us. Everything was okay. We ended up sleeping in the car and had to wait until it was early enough for us to check in at another hotel, and luckily, they were kind enough to let us check in that morning rather than having to wait till 3 o'clock because we were out of a room and nowhere to go. Booking reached out, trying to get us our refun, and we got no response. Booking asked us to reach out ourselves to see if we could get our refund. We were told the manager was out sick and she would get back to us as soon as she could. It's been 4 days. I don't think we're going to get our money back on this one.. Thanks to La Quinta, in.. We had a great weekend.

Very much disappointed

Liked: Basic hotel with no frills.
Disliked: Zero amenities. Didn't even have basic utensils or cooking gear. Definitely not expected for an Extended Stay.

I am seriously over it!.

Liked: None of it.
Disliked: Rude other customers as heck. The room was dirty from the start, wasn't cleaned properly nor up to code legally inside the studio. The filter needed to be cleaned from the beginning properly with the AC unit and heating unit, ("coils need to be cleaned properly.") the unit's system also needs to be flushed, yet well kept an maintenance properly according to state regulations an C.D.C policies do up hold legally.Nothing was really running correctly nor according as required by an threw state of Florida legal rights an laws.An furthermore workers do have policies, they do have to follow and are under legal contacts through the government, that is run through the state of Florida.I am handicapped accessible, I have those human rights, civil rights, customer rights, and patriots rights, to request a serious refund. (I should have been asked if I needed a handicapped accessible room even if I am only one person.) The second floor,is unrealistic an unreasonable.Nor should I have to leave because of all the illegal activities occurring and reoccurring. None the less, loitering on property to gain access inside is a safety risk with customers on property, customer rights exist, right to have peace of mind exists too while staying there, without causing provoking any harassment onto anybody. Room # 209 is a heck of a problem with intentions to provoke, verbally harass an cause public nuisance with other customers.Knowing better, really is knowing better legally, a refund is honestly, reality and I am requesting for one.

Superb

Disliked: Saw a couple roaches

Liked: We liked nothing
Disliked: They claimed that my reservation had been canceled and we werent offered another room! No refund either!

I will NEVER waste my...

Liked: The location and friendly staff. Nothing else.
Disliked: No kitchenware I was assured would be there. Room was filthy. Socks turned black after 10 foot walk from bathroom to bed. Had to mop the floor myself. Staff would NOT. No coffee pot. No internet. It was totally down.

Liked: The staff was wonderful.

Passable

Liked: Location