Extended Stay America Select Suites - Fayetteville - West Guest Reviews
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3.6 miles from Fayetteville centre |
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Ashley Sat, 20 April 2024
Bad
Liked: The staff was nice
Disliked: Nothing was good. It smelled bad, was dirty, I felt gross being there
Cassy Sat, 6 April 2024
Liked: The location
Disliked: The roaches, not receiving housekeeping for a month, no new linens or towels, no toilet paper
Kay Sat, 23 March 2024
Passable
Liked: I like the area the different places to eat and a place for the kids to go
Disliked: I didn't like the way people that didn't stay there was just hanging around outside smoking drinking and coming in the back door and asking ppl for money and smoking in the hotel it was always smelling like weed cigarettes ... I thought it was a smoke free hotel but all lies the Manger and the assistance smoke out front of the hotel ... I had a no smoke.room but ppl smoke in their rooms and the smell just travels. I had to stay there for a while and the roaches water bugs were really bad .the stairs areas smell like dog pee and sometimes in the elevator... the Manger was nice but just seems not to care much about anything to me I was there 7 months but I'm out of there now... I probably want stay there if i ever needed toagain or send anyone there. , and the price kept changing all the time ... And there are so many drug dealers there the biggest one stay right there on the 1st floor down from the office as soon as you get off the elevator you could smell the weed and smh!! I think the Manger knew and still knows but say nothing because they pay monthly..Oh and people dogs pooped in the hall on the floor and it had to stay there all that night cause there was no one there to get it up! ..They trying to improve but they can't improve the people they have a new district manager and she shaking things up in a good and bad way I just had to leave. They charge you for towels ,I had my own I never use there wash clothes or anything... so no I wouldn't seen anyone there.
Aleah Fri, 22 March 2024
Passable
Aleah Fri, 22 March 2024
Disappointing
Verified Hotel Guest Thu, 21 March 2024
Liked: The location
Disliked: The roaches and the fact that housekeeping doesnt take trash or clean, Im 8 months pregnant and been here 19 days my room hasnt been tended to once. As much money as the hotel charges to no have reasonable maintenance or cleaning is preposterous.
Jennifer Fri, 15 March 2024
Very poor
Liked: Location was good. I did like that the rooms came with small stove and fridge.
Disliked: Rooms were not clean they smelled , and there were cockroaches in the bathroom. Floors were extremely dirty in the room and sticky .Bed was so uncomfortable. The shower dripped water all night and day no matter what you tried to do to get them to shut off. Elevators were down the 2nd day we were there. We had to smell people smoking both legal and non legal stuff. TV was horrible in the first room we were in, and it didn't work properly. the internet wasn't free. If you needed decent internet to work, you had to pay. No coffee pots in rooms. It appeared to be urine down the hall one morning. we got up and watched staff walk by it twice before it got cleaned up.
Tracy Tue, 5 March 2024
Bad
Liked: I started off liking the facility until I got kicked out the property with my children
Disliked: The policy, the staff and the reservation conflict
Victoria Sat, 2 March 2024
Disliked: Cleanliness and bugs in room
Walter Wed, 24 January 2024
My rooms were not clean
Liked: The office person was nice enough to move me to another room when I asked and helped me find a CVS.
Disliked: Cleanliness was terrible there were roaches and bugs in the first room 424 then when I was moved to another room 124 where I did not see any bugs but the floor was dirty.