Extended Stay America Select Suites - Detroit - Farmington Hills

Courteous Staff

Liked: The staff are very courteous, thoughtful, and professional. They provide a wonderful experience.

Trust no one

Liked: Nothing
Disliked: Everything. The hotel staff lied to me when they told me they would make me a new reservation, because they had some electric issue. In which they called me 6 hours before i was suppose to be there only to cancel my room. They then told me they made a new reservation. When i got to the hotel address where he supposedly gotten new reservations for, they told me they didnt have the room and never heard of the guy who made the reservation.

Horrible , i book every...

Liked: Didn’t have any
Disliked: Clean

Superb

Exceptional

Spend your money elsewhere. It...

Liked: The surrounding area was nice. The front desk assistant Matt was professional and nice. My compliments end there.
Disliked: Upon arrival, someone's luggage was sitting outside in an empty parking spot. A person was sitting with a lawn chair on the premises smoking, which is relatively harmless, but not an ideal welcome. Inside, the police were there and had been called on someone for a reason unknown to me. Additionally, there was a couple fighting and arguing in the hallway when I arrived with one of them kicking the other out of their room. Our room itself was not clean. There were pistachio shells behind the night stand, a foreign material on two of the chairs, and the room smelled. I didn't get the room I booked and still paid the same cost. They gave us three pillows for a two person bed. The bed and pillows were both uncomfortable. Our window was left open when we arrived as well. Overall an awful experience. There are better places to spend your money, I would not recommend this place.

Exceptional

Disappointing

Disliked: The rooms need to be cleaned better. The drains are clogged. The carpet needs to be cleaned.

Superb