Extended Stay America Select Suites - Dayton - Miamisburg

Beds are cots on mesh...

Liked: The person I talked to when I called the main corporate line was great.
Disliked: I arrived at 12:45am after booking online with an arrival time of “12:00am-1:00. I called three times after booking to confirm but the line was disconnected each time I was transferred to the front desk. I had to call the main corporate line to get in. The manager came to the lobby to let me in after about 20 minutes. She could not remember her password and had to “go up to her room to get the password”. She also cussed multiple times and looked disheveled as though she had just woken up. I’m not sure she even worked at the hotel. She returned and still could not remember the password. I asked if I could get a refund and leave but she told me I would be checked in soon. I was finally checked in around 1:30am and received the key. My room smelled absolutely terrible to the point that I almost slept in my car. The road noise was so bad that I was unable to sleep even with ear plugs and a sound machine. There was no soap or towels in the room and also no coffee maker in the room or in the lobby. The bed was a cot on a metal mesh frame and was an extended twin size, not possible for two people to sleep on. This is truly the most abysmal experience I’ve EVER had at a hotel. I very much doubt that this hotel would pass a health inspection and am completely shocked that Extended Stay America has a hotel this disgusting. I will be posting a review to Google. I really hope Booking removes this hotel as it’s a health risk and dangerous.

Very poor

Disliked: No amenities in the room such as towels, a blow dryers. Pool was also closed which was the main reason for booking the stay!

Very poor

Liked: The Facilities
Disliked: When booking through them and paying to receive towels then they kick you off because you book cheaper prices and the staff doesn't want to give you towels

Exceptional

Exceptional

Exceptional

Bad

Decent stay for one night.

Liked: I really like that it was secluded and away from everything. It was a very hidden hotel.
Disliked: I didn’t like that they didn’t have a pool or breakfast.

Exceptional