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Extended Stay America Select Suites - Cleveland - Mentor eef - (855) 304-8562
Extended Stay America Select Suites - Cleveland - Mentor, 5650 Emerald Ct, Mentor, OH -(855) 304-8562
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BOOK ONLINE OR CALL - (855) 304-8562
2.7
HOTEL RATING: 
FAIR
2.7 out of 5 (63 Ratings)
4.2 miles from Mentor centre
BOOK ONLINE OR CALL - (855) 304-8562
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Hotel Description
Located in Mentor 24 miles from Cleveland Orchestra Extended Stay America Select Suites - Cleveland - Mentor has accommodations with free WiFi and free private parking. The property is around 25 miles from Western Reserve Historical Society 25 miles from Cleveland Museum of Art and 25 miles from Cleveland Museum of Natural History. Cleveland Botanical Garden is 25 miles away and Rock and Roll Hall of Fame and Museum is 27 miles from the hotel. At the hotel the rooms include a closet. Complete with a private bathroom equipped with a bath and free toiletries all rooms at Extended Stay America Select Suites - Cleveland - Mentor have a flat-screen TV and air conditioning and selected rooms also feature a seating area. All guest rooms will provide guests with a fridge. Cleveland Convention Center is 27 miles from the accommodation while Amtrak - Cleveland Station is 27 miles from the property. The nearest airport is Cleveland Burke Lakefront Airport 25 miles from Extended Stay America Select Suites - Cleveland - Mentor.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Laundry
` Parking
` Safety Deposit Box
` Air Conditioning
` Express Check-In/Check-Out
` Internet services
` Vending machine (snacks)
` Heating
` WiFi
` Private parking
` 24-hour security
` Designated Smoking Area
` Facilities for Disabled Guests
` Non-smoking Rooms
` Vending Machine (Drinks)
` WiFi available in all areas
` Free WiFi
` Lift
` Key card access
` Smoke alarms
` Invoice provided
` Parking on site

Extended Stay America Select Suites - Cleveland - Mentor Guest Reviews

Overall Average Score: 
Fair (2.7 out of 5)

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3

Pleasant - 3.0 out of 5

Norma Fri, 12 April 2024

No major complaints. Very clean...

Liked: What breakfast?
Disliked: Bed too small for 2 people. Check-in took too long. Not sure what he was doing, but it involved a lot of typing. Not typical when checking into a pre-booked hotel. Not saying it was his fault; must be the process he was required to follow. The only place I was willing to pay for the night before the eclipse since I booked rather late that was within 20 miles of our destination.

0.5

Poor - 0.5 out of 5

Jeremy Mon, 11 March 2024

Mentors finest crack motel. Well...

Liked: It was cheap, you receive what you pay for…
Disliked: A crack head acted as a door man……. He stayed all night in the lobby. It turned out he was staying there long term.

4

Very Good - 4.0 out of 5

Heather Wed, 20 December 2023

Very good

4.5

Wonderful - 4.5 out of 5

Knazek Tue, 28 November 2023

This s a great place...

Liked: I didn't know they offered breakfast. Overall, for the price, the stay was surprisingly outstanding. We will definitely stay again.
Disliked: I'm 74. I like simple. I like uneventful. We arranged for a late check in on the phone the day of the stay because we stayed with family longer than expected. When I called, it took a long time to reach a "human". She was very nice, but said she had to try to find someone at the actual property who could help, and I was on hold a long time. When she came back, she said I was all set for the late check in. But she didn't mention there would be no staff to assist in my check in. It took us 20 minutes to get checked in! When we arrived, we drove completely around the building, looking for the lobby. The lights were dimmed and when we passed what we thought should have been the lobby. It was so dark, and SMALL, we thought it was just a visitor entrance. 2nd time around I parked to check if it was open. Front desk was closed. Literally, blocked off. I looked around. There was a phone on the wall, BUT in BIG letters it said 911, call for emergency. So I figured it was an emergency phone only. Several inches above the phone was a very small notice that to get checked in after hours, call a number listed. I missed the teeny notice. Should have had an equally large sign saying CALL HERE TO CHECK IN AFTER HOURS. Again, I'm 74. So I called the hotel number I had again. Was on hold (no human answer) for about 5 minutes. I hung up. Went back to the car. Called again. After several minutes I reached a person who did help. They explained the check in process. I eventually was greeted by a human who checked us in. The whole ordeal took about 20 minutes. I was frustrated, to say the least. 9pm. I traveled 3 hours, spent the day with family, and I was very tired. FYI, I was about to call another hotel when the person finally did answer the phone. So for me, I was not pleased. That being said . . . the rest of the experience was absolutely excellent! Especially for this price!

4.5

Wonderful - 4.5 out of 5

Heather Wed, 22 November 2023

Superb

4.5

Wonderful - 4.5 out of 5

Cory Mon, 20 November 2023

Very comfortable,clean, friendly staff. Highly...

Liked: Receptionist was awesome. It was very clean. Very quite.
Disliked: Beds where little rough. But that’s it.

4.5

Wonderful - 4.5 out of 5

Stacy Mon, 6 November 2023

Superb

Liked: It was comfortable and the staff was very polite
Disliked: Nothing

0.5

Poor - 0.5 out of 5

Cathy Mon, 9 October 2023

Bad

0.5

Poor - 0.5 out of 5

William Sun, 8 October 2023

Horrible

Liked: Convenient location
Disliked: This hotel was the most disgusting place I have ever stayed. The toilet had a sewer smell coming out of it and I had to keep the exhaust fan running all the time to keep the entire room from smelling like a porta potty. There was nobody onsite to correct the issue or switch me to a different room. The hallways reeked of cigarette smoke. The beds were uncomfortable.

4.5

Wonderful - 4.5 out of 5

Vandy Tue, 3 October 2023

Superb

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Extended Stay America Select Suites - Cleveland - Mentor 5650 Emerald Ct, Mentor, OH