Extended Stay America Select Suites - Cleveland - Mentor Guest Reviews
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Spencer Tue, 10 June 2025
Pleasant
Michael Sat, 7 June 2025
Very poor
Disliked: There was no shampoo or toilet paper or any toiletries. It smelled like mold. Was suppose to have a king but only got a full bed. Bailey fit me or my son. Then when I was unhappy and wanted to cancel the rest of the days I had left there they refused to refund me my money so I can go get another hotel when it blantly said fully refundable. I am very disappointed and don't recommend this place for anyone. It was like staying in a dorm room with cement walls. Kinda felt like a jail. On top of the microwave wouldn't work and it didn't come with anything it said it would. Very disappointed and unhappy. And couldn't get a hold of any other management to discuss this issue. And no one was there to check out until 10-11am. Very unprofessional
Osvaldo Sun, 1 June 2025
Very good
Oros Sat, 31 May 2025
Bad
Disliked: Have to wait over 45 minutes I forgot my key card in the lobby this morning I have medical problems and I s*** blood through my pants another ruined it was very embarrassing I should be f****** refunded cuz people are lazy
Daniel Mon, 19 May 2025
Liked: it was clean
Disliked: didn't bring fresh towels for the next day
R Tue, 13 May 2025
Very good
David Sat, 10 May 2025
Exceptional
Liked: Close to every thing
Leslie Wed, 7 May 2025
Superb
Liked: I was staying the night to be closer to the airport and rental drop off point. Check in was quick, the room was clean, and the bed comfortable. I'd definitely stay here again.
Alaina Tue, 29 April 2025
Passable
Eric Sun, 13 April 2025
Poor. But affordable. Found a...
Disliked: Loud guesses they would sit in car in parking lot at 5:30a.m. with music blasting for 20 mins. Was told to call the police.Dust bunnies in room and bathroom.Stains on walls.Drawers and counter top need a deep clean also.