Extended Stay America Select Suites - Cleveland - Airport

Not the worst, not the...

Liked: Staff was very pleasant, even upgraded our room to two beds for free.
Disliked: Cleanliness is very poor, as other reviews stated. No amenities in room, nothing extra. Other guests were kinda sketchy, and we did hear a large dog barking as other reviews described. Elevator smelled like urine and cigarettes.

Bad

Liked: Not much.
Disliked: Bare, sparse, not even a coffee maker. No glasses, not even a paper cup to get a glass of water. No kitchen utensils. All overhead lights, no table or floor lamps. Dirty. The floor looked like something spilled and not mopped up. Microwave had crumbs in it. Tub had a ring around it. There were no hand towels. It was just Awful

No agents at all to...

Liked: No agent to take care of
Disliked: No Agent take care

It will do the job...

Liked: StaffLocationRoom amenities
Disliked: Room not too cleanCockroahesBed uneven and creaking

Cheap

Liked: Staff was super nice!
Disliked: Super loud thin walls. Also everywhere outside the lobby reeked.

Good

Poor

Liked: Nothing at all
Disliked: Cause they had roaches crawling on the floor and up top in the ceiling and plus it has a whole in the ceiling on the first floor and plus it say no smoking people had cigarettes on the elevator and my room smell just like smoke everyday I walked in the room

Pleasant

Liked: Location was near a busy road so it was very loud.
Disliked: The bed linen was not fresh, tub and floors were dirty when moving the table to eat there was a lot of dirt under it as if it had not been moved in months. The table was not whipped down and was sticky.

Not good

Liked: Nothing
Disliked: The smoke smell inside the hallways and rooms