Extended Stay America Select Suites - Cincinnati - Florence - Meijer Drive

Horrible

Liked: Nothing
Disliked: I did not like that when I arrived to the hotel, I had to press 0 on the phone to have to wait 15 mins for someone to come check me in. When the door finally open it was two individuals that was under the influence (smelling like marijuana) but couldn’t assist me. Telling me that my reservation was cancelled due to a no show but I came and confirmed that I was coming. I paid for two nights and was not even allowed to enter the hotel room. Busy weekend in Cincinnati which put me and my family in a bind in getting a hotel to stay in

I wouldn’t stay here again

Liked: It was in a nice area
Disliked: The property is old and not well kept

Very good

Bad

Nice

Exceptional

Passable

Could be better.

Liked: I loved the amount of space.
Disliked: There was no extra bedding for the pullout couch for our group of 5. Also, there were only 3 towels, which is okay, but I did specify there would be 5 guests. The pullout mattress was very stained. I thought at first there were no trash cans, but they were tucked in cabinets. Found out upon check in that they have no dishes or anything provided for the kitchen, so we had to go buy some. The wifi was extremely slow. The mirrors were stained and dusty. There was only one bar of soap as an amenity. No coffee maker, which is weird because even a cheap motel would have that. I've been a housekeeper for motels, and I could tell that despite the note on the mirror, the room was not inspected by a manager.

About what I expected.

Liked: Reception was very helpful and got us new rooms when the first two were not acceptable (cigarette smoke smell in first hallway, second room had not been made up). Laundry facilities worked well and were good addition. Mattress comfortable, room temp easy to regulate, decent shower.
Disliked: No breakfast. Have to pay to have access to kitchen tools. Towels were clean but dingy, need a good bleaching. Microwave is tiny. Vague smell of weed in stairwells and lobby.