Extended Stay America Select Suites - Chattanooga - Airport Guest Reviews
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Nick Tue, 1 July 2025
Exceptional
Nick Tue, 1 July 2025
Exceptional
Nick Tue, 1 July 2025
Exceptional
Eric Sun, 22 June 2025
Exceptional
Chastity Sun, 22 June 2025
Very poor
Liked: Nothing
Disliked: Everything
Angela Fri, 13 June 2025
Exceptional
Liked: The staff especially Mrs. Mary she is Very outgoing, easy to talk to when you need help.She's just always right there for you no matter what!!!!!
Disliked: Honestly there was nothing that I could say.I didn't like from the rooms to the staff.Everything was exceptional!!!!]
Barajas Fri, 13 June 2025
I always enjoy my stay...
Liked: The staff is not only friendly and helpful but also makes you feel welcomed
Disliked: The hotel itself and the staff are great. Vending machine options may be the only thing that could add to the experience.
Pedro Thu, 8 May 2025
Bad receptionist
Liked: Fine
Disliked: The staff. I arrived around 11PM. Nobody at the reception. I used the phone to call someone and then that lady has showed up. Really disappointed to be there. Didn’t say a word with me and was really rude. I willNever come back. It was her job to only do my checking.
Nick Wed, 7 May 2025
Exceptional
Stefanie Mon, 5 May 2025
Wonderful staff and location, but...
Liked: Regina at reception was very kind and checked me in very late after a flight cancellation. The bed was very clean and comfortable and wifi was pretty fast.
Disliked: The room itself was cared for by housekeeping and as clean as it could be (the bed was spotless and very comfy!), but the small suite was in a terrible state overall. Pieces of plastic molding were peeling off all over the place, some bits were taped on, there was water damage under the kitchen sink, a terrible smell from both the kitchen and bathroom sink drains when I ran water, each cabinet I opened seemed to catch and peel in a different way. Management needs to renovate badly. This has nothing to do with staff or housekeeping - they clearly care and do what they can. All of the issues are with the property itself. It's very clear that the owners/managers haven't invested anything in this property in a very, very long time.The walls were also VERY thin. I could hear the couple in the room next to me argue, and then have a...good time several times throughout the night. I could also hear other guests having conversations outside throughout the night, and could smell cigarette smoke drifting in from outside despite having windows closed and a/c off.Again - the staff was wonderful! It's the property that needs full renovation. I cannot recommend anyone staying here until ownership makes some major improvements. I hope they make those improvements before they lose their staff.