Extended Stay America Select Suites - Charleston - Airport

The best stay ever the...

Liked: The outside property and lobby was clean ,excellent service, clean and comfortable rooms, convenient locations, and a welcoming atmosphere.
Disliked: It’s nothing I don’t like about the hotel. I stay here weekly.

Exceptional

Ms. J

Liked: Quietness and Staff
Disliked: N/A

The location is good. We...

Liked: Location
Disliked: The bad smell and cockroach

The hotel served its purpose...

Liked: The attendant that checked us in was great; we arrived earlier than expected and she allowed us to check in sooner. We were able to get all our things inside and had enough time to get dressed for the event we were in town for.
Disliked: The room was very dingy and definitely needs updating and renovation. Banged up cabinets, chipped paint. I was scared to let my kids play on the floor and to walk on it barefoot. I could tell the room had been cleaned by housekeeping, which was great, but overall the vibe in the room felt unclean.

Overall, we had a truly...

Liked: The property and rooms were exceptionally clean and well-maintained, offering a comfortable and relaxing space". The staff were incredibly friendly, accommodating, and always willing to help with a smile". "The service was top-notch, with attentive and professional staff catering to every need". "Check-in was a breeze, and the staff went above and beyond to ensure a smooth and pleasant experience".
Disliked: N/A

Exceptional

Bad

Liked: The worst check in experience I ever encountered. Front desk was offensive, late, she attacked me at check infront of others told me to leave then lied to the authorities.
Disliked: The entire hotel and business practices. It's shameful to say the least.

Disappointing

Liked: Just the location and price
Disliked: Cockroaches in the kitchen. Dated property needs a lot of attention . The keys are of very poor quality and had to be rekeyed-