Extended Stay America Select Suites - Atlanta - Alpharetta

My stay was great!

Liked: Easy access with exceptional staff
Disliked: NA

Disappointing

Exceptional

A Terrble Disappointment

Liked: The exterior is attractive, but it hides an awful mess on the inside.
Disliked: This was, without a doubt, the worst motel experience I've ever had. The bed had an old, thin, worn out innerspring mattress that should have been put in the dumpster ages ago. To make matters worse, there were dried bloodstains on the top-sheet ! BIOHAZARD ! The room was Spartan, at best, with no place to set a suitcase down. No table lamps. A loose toilet seat that I had to hand tighten. Only a single, uncomfortable, hard-back chair to sit in. Laminate peeling off the countertop. No shampoo. (A sign said shampoo was available at the front desk, but it was closed the entire time I stayed there, so I got no shower, after driving 500 miles.) This reminded me more of a rent-by-the-hour motel than a legitimate inn. If this is typical of all Extended Stay America motels, I will NEVER be back. You should be ashamed that this is what you offer.

Bad

Liked: I booked this hotel for three nights. Due to a flight delay, I missed the first night and arrived on the second night of my reservation. Despite having a valid booking for three nights, the person at the front desk refused to let me check in. I was forced to find and pay for another hotel at the last minute.This experience was extremely stressful and unacceptable. The staff showed no willingness to help or offer any solution. I would not recommend this hotel to anyone, especially if your travel plans might change or you risk arriving late.
Disliked: Worst hotel ever in my entire life

Bad

Passable

OK if you have to...

Liked: The hotel was close to my destination location in Cumming. It was off GA 400 and was convenient to get on and off. The area was isolated and quiet on McFarland Parkway. There are easy fast food choices nearby including the Chipotle as well as fine wine and liquor stores across the street. Plenty of gas stations nearby, as well as a car wash to get the bugs off the car from the road trip.
Disliked: The corridors smelt of boiled cabbage. They were uncarpeted and noisy. The chest of drawers had reddish brown stains inside the drawer. The sink in the bathroom did not drain properly. The melamine counters were stained and the range burners were old. The room reminded me of some bad apartments I had lived in as a student - so much so that I left the previous night back for my road trip without staying the last night.

Good

Liked: no breakfast
Disliked: someone smoking in lobby